/* ================================================================
   VISION ALARM HUB - global stylesheet
   Brand: rosso #E30613, antracite #3C3C3B, bianco #FFFFFF
   Font:  Montserrat (heading 800) + Inter (body)
================================================================ */
@import url('https://fonts.googleapis.com/css2?family=Montserrat:wght@300;400;600;700;800;900&family=Inter:wght@400;500;600;700&display=swap');

:root {
  --va-red:        #E30613;
  --va-red-dark:   #B0040F;
  --va-red-soft:   #FDECEE;
  --va-charcoal:   #3C3C3B;
  --va-charcoal-2: #2A2A29;
  --va-gray-1:     #F6F6F6;
  --va-gray-2:     #E9E9E9;
  --va-gray-3:     #C9C9C9;
  --va-gray-4:     #8B8B8B;
  --va-text:       #2A2A29;
  --va-text-muted: #6B6B6B;
  --va-success:    #2E9E5F;
  --va-warning:    #E29A1A;
  --va-info:       #2C7BE5;
  --va-bg:         #F4F5F7;
  --va-card:       #FFFFFF;
  --va-border:     #E4E4E7;
  --va-radius:     10px;
  --va-radius-sm:  6px;
  --va-shadow:     0 1px 2px rgba(0,0,0,.04), 0 4px 12px rgba(0,0,0,.06);
  --va-shadow-lg:  0 10px 40px rgba(0,0,0,.10);
  --sidebar-w:     260px;
  --sidebar-w-collapsed: 70px;
  --topbar-h:      62px;
  --font-head:     'Montserrat', 'Segoe UI', sans-serif;
  --font-body:     'Inter', 'Segoe UI', sans-serif;
}

* { box-sizing: border-box; }
html, body { margin:0; padding:0; height:100%; }
body { font-family: var(--font-body); background: var(--va-bg); color: var(--va-text); font-size: 14px; -webkit-font-smoothing: antialiased; }

h1,h2,h3,h4,h5 { font-family: var(--font-head); color: var(--va-charcoal); margin: 0 0 .4em; font-weight:800; letter-spacing:-.01em; }
h1 { font-size: 26px; }
h2 { font-size: 20px; }
h3 { font-size: 16px; }
a  { color: var(--va-red); text-decoration: none; }
a:hover { text-decoration: underline; }
hr { border:none; border-top:1px solid var(--va-border); margin: 16px 0; }

/* ---- Layout: sidebar + content ---- */
.va-app { display: grid; grid-template-columns: var(--sidebar-w) 1fr; min-height: 100vh; transition: grid-template-columns .25s ease; }
.va-app.collapsed { grid-template-columns: var(--sidebar-w-collapsed) 1fr; }

.va-sidebar {
  background: linear-gradient(180deg, #1c1c1b 0%, #0f0f0e 100%);
  color: #fff;
  display: flex; flex-direction: column;
  padding: 14px 10px 12px;
  position: sticky; top:0; height:100vh; overflow:hidden;
  box-shadow: inset -1px 0 0 rgba(255,255,255,.04);
}
.va-sidebar .brand {
  display:flex; align-items:center; gap:10px;
  padding: 8px 10px 16px;
  border-bottom: 1px solid rgba(255,255,255,.08);
  margin-bottom: 6px; color:#fff;
  position: relative;
}
.va-sidebar .brand::after {
  content: ''; position: absolute; left: 10%; right: 10%; bottom: -1px; height: 1px;
  background: linear-gradient(90deg, transparent 0%, var(--va-red) 50%, transparent 100%);
  opacity: .8;
}
.va-sidebar .brand .mark { color:#fff; flex:0 0 38px; filter: drop-shadow(0 2px 6px rgba(227,6,19,.35)); }
.va-sidebar .brand .mark svg { width: 38px; height:38px; }
.va-sidebar .brand .namebox { line-height:1; }
.va-sidebar .brand .name { font-family: var(--font-head); font-weight:900; font-size:17px; line-height:1.1; letter-spacing:.4px; color:#fff; white-space:nowrap; }
.va-sidebar .brand .name b { color: var(--va-red); font-weight:900; }
.va-sidebar .brand .sub  { font-size:9.5px; letter-spacing:2.5px; opacity:.55; text-transform:uppercase; margin-top:4px; color:#fff; white-space:nowrap; }

.va-sidebar nav { flex:1; overflow-y:auto; padding-right:2px; padding-bottom: 6px; }
.va-sidebar nav::-webkit-scrollbar { width:5px; }
.va-sidebar nav::-webkit-scrollbar-thumb { background: rgba(255,255,255,.12); border-radius:3px; }
.va-sidebar nav::-webkit-scrollbar-thumb:hover { background: rgba(255,255,255,.20); }

/* ============= CLUSTER NAV (accordion) ============= */
.va-sidebar .nav-group {
  position: relative;
  margin: 4px 0 8px;
  padding: 0;
  border-radius: 10px;
  background: rgba(255,255,255,.025);
  border: 1px solid rgba(255,255,255,.04);
  transition: background .18s, border-color .18s;
  overflow: hidden;
}
.va-sidebar .nav-group:hover { background: rgba(255,255,255,.04); border-color: rgba(255,255,255,.07); }
.va-sidebar .nav-group.has-active {
  background: rgba(227,6,19,.07);
  border-color: rgba(227,6,19,.30);
  box-shadow: 0 4px 14px rgba(227,6,19,.12);
}

/* Body del cluster (contenitore voci) */
.va-sidebar .nav-group .nav-body {
  display: grid;
  grid-template-rows: 0fr;
  transition: grid-template-rows .26s ease;
  padding: 0;
}
.va-sidebar .nav-group .nav-body > .inner {
  overflow: hidden;
  min-height: 0;
}
.va-sidebar .nav-group.open .nav-body { grid-template-rows: 1fr; }
.va-sidebar .nav-group.open .nav-body > .inner { padding-bottom: 6px; }

/* Tinte differenti per cluster (accent color) */
.va-sidebar .nav-group[data-grp="home"]          { --grp: #06cf9c; }
.va-sidebar .nav-group[data-grp="clienti"]       { --grp: #2c7be5; }
.va-sidebar .nav-group[data-grp="interventi"]    { --grp: #E29A1A; }
.va-sidebar .nav-group[data-grp="centrale"]      { --grp: #ef4444; }
.va-sidebar .nav-group[data-grp="magazzino"]     { --grp: #9333ea; }
.va-sidebar .nav-group[data-grp="personale"]     { --grp: #06cf9c; }
.va-sidebar .nav-group[data-grp="marketing"]     { --grp: #ec4899; }
.va-sidebar .nav-group[data-grp="comunicazione"] { --grp: #0891b2; }
.va-sidebar .nav-group[data-grp="admin"]         { --grp: #E30613; }

/* Group title (cliccabile, accordion header) */
.va-sidebar .group-title {
  display: flex; align-items: center; gap: 9px;
  font-size: 11px; font-weight: 800;
  letter-spacing: 1.2px; text-transform: uppercase;
  color: #fff; opacity: .92;
  padding: 11px 12px;
  position: relative;
  margin: 0;
  cursor: pointer;
  user-select: none;
  transition: background .14s, opacity .14s;
}
.va-sidebar .group-title:hover {
  background: rgba(255,255,255,.04);
  opacity: 1;
}
.va-sidebar .nav-group.open .group-title {
  border-bottom: 1px solid rgba(255,255,255,.06);
  opacity: 1;
}
.va-sidebar .group-title::before {
  content: ''; position: absolute; left: 0; top: 14px; bottom: 12px; width: 3px;
  background: linear-gradient(180deg, var(--grp, var(--va-red)), transparent);
  border-radius: 0 2px 2px 0;
}
.va-sidebar .group-title .g-ico {
  width: 26px; height: 26px;
  display: inline-flex; align-items: center; justify-content: center;
  background: rgba(255,255,255,.08);
  border-radius: 7px; font-size: 14px;
  border: 1px solid rgba(255,255,255,.06);
  box-shadow: 0 2px 6px rgba(0,0,0,.3), inset 0 1px 0 rgba(255,255,255,.06);
  flex: 0 0 26px;
  transition: background .14s, border-color .14s, box-shadow .14s;
}
.va-sidebar .nav-group.has-active .group-title .g-ico {
  background: rgba(227,6,19,.20);
  border-color: rgba(227,6,19,.40);
  box-shadow: 0 2px 6px rgba(227,6,19,.30), inset 0 1px 0 rgba(255,255,255,.08);
}
.va-sidebar .group-title .g-name { letter-spacing: .8px; flex: 1; }
.va-sidebar .group-title .g-arrow {
  width: 18px; height: 18px;
  display: inline-flex; align-items: center; justify-content: center;
  font-size: 11px;
  color: rgba(255,255,255,.55);
  transition: transform .25s ease, color .14s;
}
.va-sidebar .nav-group:hover .g-arrow { color: #fff; }
.va-sidebar .nav-group.open .g-arrow { transform: rotate(90deg); color: #fff; }
.va-sidebar .nav-group.has-active .g-arrow { color: var(--va-red); }
.va-sidebar .group-title .g-count {
  background: rgba(255,255,255,.10);
  color: rgba(255,255,255,.7);
  font-size: 10px; font-weight: 700;
  padding: 2px 7px; border-radius: 10px;
  letter-spacing: 0;
}
.va-sidebar .nav-group.has-active .g-count {
  background: rgba(227,6,19,.25); color: #fff;
}
.va-sidebar .nav-group.open .g-count { display: none; }

/* Nav item con cluster cohesion */
.va-sidebar .nav-item {
  position: relative;
  display: flex; align-items: center; gap: 11px;
  padding: 9px 12px 9px 16px;
  margin: 2px 6px 0;
  border-radius: 7px;
  color: rgba(255,255,255,.72); cursor: pointer;
  font-weight: 500; font-size: 13px; user-select: none;
  white-space: nowrap; overflow: hidden;
  transition: background .15s, color .15s, padding .15s;
}
.va-sidebar .nav-item::before {
  content: ''; position: absolute; left: -6px; top: 50%; transform: translateY(-50%) scaleY(0);
  width: 3px; height: 60%; background: var(--grp, var(--va-red));
  border-radius: 0 2px 2px 0; transition: transform .18s ease, height .18s;
}
.va-sidebar .nav-item:hover {
  background: rgba(255,255,255,.06); color: #fff;
  padding-left: 18px;
}
.va-sidebar .nav-item:hover::before { transform: translateY(-50%) scaleY(1); height: 50%; }
.va-sidebar .nav-item.active {
  background: linear-gradient(90deg, var(--va-red) 0%, #b50410 100%);
  color: #fff;
  box-shadow: 0 4px 14px rgba(227,6,19,.4), inset 0 1px 0 rgba(255,255,255,.12);
  font-weight: 600;
}
.va-sidebar .nav-item.active::before {
  transform: translateY(-50%) scaleY(1); height: 80%;
  background: #fff; width: 4px;
  box-shadow: 0 0 8px rgba(255,255,255,.6);
}
.va-sidebar .nav-item .ico {
  width: 24px; height: 24px; flex: 0 0 24px;
  display: inline-flex; align-items: center; justify-content: center;
  font-size: 15px;
  background: rgba(255,255,255,.04);
  border-radius: 6px;
  transition: background .15s, transform .15s;
}
.va-sidebar .nav-item:hover .ico { background: rgba(255,255,255,.10); transform: scale(1.05); }
.va-sidebar .nav-item.active .ico { background: rgba(255,255,255,.18); }
.va-sidebar .nav-item .ico svg { width:16px; height:16px; }
.va-sidebar .nav-item .badge {
  margin-left: auto; background: var(--va-red); color:#fff; font-size:10px;
  padding: 2px 7px; border-radius: 10px; font-weight: 700;
  box-shadow: 0 2px 6px rgba(227,6,19,.4);
}
.va-sidebar .nav-item.active .badge {
  background:#fff; color: var(--va-red);
  box-shadow: 0 2px 6px rgba(0,0,0,.2);
}

/* Footer */
.va-sidebar .footer {
  border-top: 1px solid rgba(255,255,255,.08);
  padding-top: 10px; margin-top: 6px;
  font-size: 12px; color: rgba(255,255,255,.55);
}
.va-sidebar .user-card {
  display: flex; align-items: center; gap: 10px;
  padding: 10px 8px; border-radius: 10px;
  background: rgba(255,255,255,.03);
  border: 1px solid rgba(255,255,255,.05);
}
.va-sidebar .user-card .avatar {
  width: 36px; height: 36px; border-radius: 50%;
  background: linear-gradient(135deg, var(--va-red), #8b0e23);
  color: #fff; font-weight: 700;
  display: flex; align-items: center; justify-content: center;
  flex: 0 0 36px; font-size: 13px;
  box-shadow: 0 4px 12px rgba(227,6,19,.4), inset 0 1px 0 rgba(255,255,255,.2);
}
.va-sidebar .user-card .meta b { color: #fff; display: block; font-size: 13px; line-height: 1.2; }
.va-sidebar .user-card .meta .muted { font-size: 11px; }

/* collapsed mode: in modalità contratta, ignora l'accordion e mostra tutte le icone */
.va-app.collapsed .va-sidebar .brand .name,
.va-app.collapsed .va-sidebar .brand .sub,
.va-app.collapsed .va-sidebar .group-title,
.va-app.collapsed .va-sidebar .nav-item span:not(.ico),
.va-app.collapsed .va-sidebar .nav-item .badge,
.va-app.collapsed .va-sidebar .user-card .meta { display: none; }
.va-app.collapsed .va-sidebar .nav-group {
  background: transparent !important; border-color: transparent !important;
  padding: 4px 0; margin-bottom: 4px;
  border-top: 1px solid rgba(255,255,255,.05);
}
.va-app.collapsed .va-sidebar .nav-group:first-child { border-top: none; }
/* Forza apertura body in collapsed mode (mostra sempre le icone) */
.va-app.collapsed .va-sidebar .nav-group .nav-body { grid-template-rows: 1fr; }
.va-app.collapsed .va-sidebar .nav-group .nav-body > .inner { padding-bottom: 0; overflow: visible; }
.va-app.collapsed .va-sidebar .nav-item {
  justify-content: center;
  padding: 9px;
  margin: 2px 4px;
}
.va-app.collapsed .va-sidebar .nav-item:hover { padding: 9px; }

/* ---- Topbar ---- */
.va-topbar {
  position: sticky; top:0; z-index: 50;
  height: var(--topbar-h);
  background: #fff; border-bottom: 1px solid var(--va-border);
  display:flex; align-items:center; gap:14px;
  padding: 0 22px;
}
.va-topbar .toggle-sidebar {
  background: var(--va-gray-1); border:none; width:38px; height:38px; border-radius:8px;
  cursor:pointer; display:flex; align-items:center; justify-content:center;
  color: var(--va-charcoal); transition: background .15s;
}
.va-topbar .toggle-sidebar:hover { background: var(--va-gray-2); }
.va-topbar .page-title { font-family: var(--font-head); font-weight:700; font-size:18px; color: var(--va-charcoal); }
.va-topbar .spacer { flex:1; }
.va-topbar .topbar-actions { display:flex; align-items:center; gap:10px; }
.va-topbar .search-input { background: var(--va-gray-1); border:1px solid var(--va-border); border-radius: 8px; padding: 8px 12px; min-width: 220px; font-size:13px; }
.va-topbar .role-pill { background: var(--va-red-soft); color: var(--va-red); padding: 6px 12px; border-radius: 999px; font-weight:700; font-size:11px; letter-spacing:.5px; text-transform:uppercase; }
.bell-btn { position:relative; background: var(--va-gray-1); border:none; width:38px; height:38px; border-radius:50%; cursor:pointer; font-size:18px; display:flex; align-items:center; justify-content:center; transition: background .15s; }
.bell-btn:hover { background: var(--va-gray-2); }
.bell-badge { position:absolute; top:-2px; right:-2px; background: var(--va-red); color:#fff; min-width:18px; height:18px; border-radius:9px; padding:0 5px; font-size:10px; font-weight:800; display:flex; align-items:center; justify-content:center; box-shadow: 0 0 0 2px #fff; }
.bell-dropdown { position: absolute; top: 60px; right: 22px; width: 380px; max-height: 460px; overflow-y: auto; background: #fff; border: 1px solid var(--va-border); border-radius: 12px; box-shadow: var(--va-shadow-lg); z-index: 100; }
.bell-dropdown .bell-head { padding: 12px 16px; border-bottom: 1px solid var(--va-border); display: flex; align-items: center; justify-content: space-between; position: sticky; top:0; background:#fff; }
.bell-dropdown .bell-item { padding: 12px 16px; border-bottom: 1px solid var(--va-gray-1); cursor: pointer; transition: background .12s; }
.bell-dropdown .bell-item:hover { background: var(--va-gray-1); }
.bell-dropdown .bell-item.unread { background: rgba(227,6,19,.05); border-left: 3px solid var(--va-red); }
.bell-dropdown .bell-item .t { font-weight: 700; font-size: 13px; color: var(--va-charcoal); }
.bell-dropdown .bell-item .m { font-size: 12px; color: var(--va-text-muted); margin-top: 3px; line-height:1.4; }
.bell-dropdown .bell-item .ts { font-size: 10.5px; color: var(--va-gray-4); margin-top: 4px; }
.bell-dropdown .empty { padding: 30px; text-align: center; color: var(--va-text-muted); font-size: 13px; }

/* ---- Content ---- */
.va-content { padding: 22px; max-width: 1500px; }

/* ---- Cards ---- */
.va-card { background: var(--va-card); border: 1px solid var(--va-border); border-radius: var(--va-radius); box-shadow: var(--va-shadow); padding: 18px; }
.va-card.tight { padding: 12px 14px; }
.va-card-title { display:flex; align-items:center; gap:10px; margin-bottom: 14px; }
.va-card-title h2, .va-card-title h3 { margin: 0; }
.va-card-title .actions { margin-left:auto; display:flex; gap:8px; }

/* ---- Grid utilities ---- */
.va-grid { display:grid; gap: 18px; }
.va-grid.cols-2 { grid-template-columns: repeat(2, minmax(0,1fr)); }
.va-grid.cols-3 { grid-template-columns: repeat(3, minmax(0,1fr)); }
.va-grid.cols-4 { grid-template-columns: repeat(4, minmax(0,1fr)); }
@media (max-width: 1100px){ .va-grid.cols-4 { grid-template-columns: repeat(2, 1fr); } .va-grid.cols-3 { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 700px){ .va-grid.cols-2, .va-grid.cols-3, .va-grid.cols-4 { grid-template-columns: 1fr; } }

/* ---- KPI cards ---- */
.kpi { background: #fff; border: 1px solid var(--va-border); border-radius: var(--va-radius); padding: 16px; box-shadow: var(--va-shadow); }
.kpi .label { font-size: 12px; color: var(--va-text-muted); text-transform: uppercase; letter-spacing: 1px; }
.kpi .value { font-family: var(--font-head); font-size: 26px; font-weight: 800; color: var(--va-charcoal); margin-top: 2px; }
.kpi .value.red { color: var(--va-red); }
.kpi .delta { font-size: 11px; color: var(--va-text-muted); margin-top: 4px; }

/* ---- Buttons ---- */
.btn { font-family: var(--font-body); font-weight: 600; font-size: 13px;
  padding: 9px 16px; border-radius: 8px; border: 1px solid transparent; cursor: pointer; display: inline-flex; align-items: center; gap: 6px;
  transition: all .15s ease; user-select:none;
}
.btn:disabled { opacity:.5; cursor: not-allowed; }
.btn-primary { background: var(--va-red); color: #fff; }
.btn-primary:hover:not(:disabled) { background: var(--va-red-dark); }
.btn-secondary { background: var(--va-charcoal); color: #fff; }
.btn-secondary:hover:not(:disabled) { background: var(--va-charcoal-2); }
.btn-ghost { background: var(--va-gray-1); color: var(--va-charcoal); border-color: var(--va-border); }
.btn-ghost:hover:not(:disabled) { background: var(--va-gray-2); }
.btn-outline { background: transparent; color: var(--va-red); border-color: var(--va-red); }
.btn-outline:hover:not(:disabled) { background: var(--va-red-soft); }
.btn-danger { background: #fff; color: #B0040F; border-color: #f0c0c4; }
.btn-danger:hover:not(:disabled) { background: var(--va-red-soft); }
.btn-success { background: var(--va-success); color: #fff; }
.btn-sm { padding: 5px 10px; font-size: 12px; border-radius: 6px; }
.btn-block { width: 100%; justify-content:center; }

/* ---- Forms ---- */
.form-row { display:flex; flex-direction:column; gap:5px; margin-bottom: 12px; }
.form-row label { font-size: 12px; font-weight: 600; color: var(--va-charcoal); }
.form-row input, .form-row select, .form-row textarea {
  width: 100%; padding: 10px 12px; border: 1px solid var(--va-border); border-radius: 8px;
  font-family: var(--font-body); font-size: 14px; background: #fff; color: var(--va-text);
  transition: border .15s, box-shadow .15s;
}
.form-row input:focus, .form-row select:focus, .form-row textarea:focus {
  border-color: var(--va-red); outline: none; box-shadow: 0 0 0 3px rgba(227,6,19,.12);
}
.form-row textarea { min-height: 80px; resize: vertical; }
.form-grid { display:grid; gap:14px; grid-template-columns: 1fr 1fr; }
.form-grid.three { grid-template-columns: 1fr 1fr 1fr; }
.form-grid > .full { grid-column: 1 / -1; }
@media (max-width: 700px) { .form-grid, .form-grid.three { grid-template-columns: 1fr; } }
.help { font-size: 12px; color: var(--va-text-muted); }
.checkbox-row { display:flex; align-items:flex-start; gap: 10px; padding: 8px 10px; background: var(--va-gray-1); border-radius:8px; }
.checkbox-row input[type=checkbox] { margin-top: 3px; }

/* ---- Tables ---- */
.va-table { width:100%; border-collapse: collapse; font-size: 13px; }
.va-table thead th { text-align:left; background: var(--va-gray-1); color: var(--va-charcoal); font-size:11px; letter-spacing:1px; text-transform:uppercase; padding: 10px 12px; border-bottom: 1px solid var(--va-border); }
.va-table tbody td { padding: 11px 12px; border-bottom: 1px solid var(--va-gray-2); vertical-align: middle; }
.va-table tbody tr:hover { background: var(--va-gray-1); }
.va-table .row-actions { display:flex; gap:6px; }
.va-table .empty { text-align:center; padding: 30px; color: var(--va-text-muted); }

/* ---- Status badges ---- */
.badge {
  display: inline-flex; align-items: center; gap:4px;
  font-size: 11px; font-weight: 700; letter-spacing:.4px; text-transform: uppercase;
  padding: 4px 9px; border-radius: 999px; line-height:1;
}
.badge.gray   { background: var(--va-gray-2); color: var(--va-charcoal); }
.badge.red    { background: var(--va-red-soft); color: var(--va-red); }
.badge.green  { background: #e3f6ec; color: var(--va-success); }
.badge.amber  { background: #fdf1da; color: var(--va-warning); }
.badge.blue   { background: #e0ebfa; color: var(--va-info); }
.badge.dark   { background: var(--va-charcoal); color: #fff; }
.badge .dot { width:6px; height:6px; border-radius:50%; background: currentColor; opacity:.7; }

/* ---- Tabs ---- */
.va-tabs { display:flex; gap:4px; border-bottom: 1px solid var(--va-border); margin-bottom: 18px; flex-wrap: wrap; }
.va-tabs .tab { padding: 10px 16px; cursor:pointer; font-weight:600; color: var(--va-text-muted); border-bottom: 2px solid transparent; transition: all .15s; user-select:none; }
.va-tabs .tab.active { color: var(--va-red); border-bottom-color: var(--va-red); }
.va-tabs .tab:hover:not(.active) { color: var(--va-charcoal); }

/* ---- Modal ---- */
.va-modal-back { position: fixed; inset:0; background: rgba(0,0,0,.55); z-index:1000; display:flex; align-items:center; justify-content:center; padding: 20px; }
.va-modal { background: #fff; border-radius: var(--va-radius); width: 100%; max-width: 600px; max-height: 92vh; overflow:auto; box-shadow: var(--va-shadow-lg); }
.va-modal.lg { max-width: 1000px; }
.va-modal .head { padding: 16px 20px; border-bottom: 1px solid var(--va-border); display:flex; align-items:center; gap:10px; position:sticky; top:0; background:#fff; z-index:1; }
.va-modal .head h2 { margin:0; font-size:18px; }
.va-modal .head .close { margin-left:auto; cursor:pointer; background:none; border:none; font-size:22px; color: var(--va-text-muted); padding:0 6px; }
.va-modal .body { padding: 20px; }
.va-modal .foot { padding: 14px 20px; border-top: 1px solid var(--va-border); display:flex; justify-content:flex-end; gap:8px; background: var(--va-gray-1); position:sticky; bottom:0; }

/* ---- Dashboard avanzata ---- */
.dash-hero {
  background: linear-gradient(135deg, #1c1c1b 0%, #2A2A29 50%, #16100f 100%);
  color: #fff; border-radius: 16px; padding: 24px 28px; margin-bottom: 18px;
  position: relative; overflow: hidden;
}
.dash-hero::before {
  content:''; position:absolute; inset:0; pointer-events:none;
  background: radial-gradient(circle at 90% 20%, rgba(227,6,19,.18), transparent 50%), radial-gradient(circle at 10% 80%, rgba(227,6,19,.10), transparent 50%);
}
.dash-hero h1 { font-size: 22px; color: #fff; margin: 0 0 6px; position:relative; }
.dash-hero .sub { font-size: 12.5px; opacity:.7; letter-spacing: 1.5px; text-transform: uppercase; position: relative; }
.dash-hero .pulse-dot { display:inline-block; width:8px; height:8px; border-radius:50%; background: #2E9E5F; margin-right:8px; animation: pulseDot 1.6s ease-in-out infinite; vertical-align: middle; }
@keyframes pulseDot { 0%,100% { box-shadow: 0 0 0 0 rgba(46,158,95,.7); } 50% { box-shadow: 0 0 0 8px rgba(46,158,95,0); } }

.kpi-3d {
  background: linear-gradient(145deg, #ffffff, #f8f8f9);
  border: 1px solid var(--va-border);
  border-radius: 14px;
  padding: 18px;
  position: relative;
  overflow: hidden;
  transition: transform .25s, box-shadow .25s;
  box-shadow: 0 4px 12px rgba(0,0,0,.06), inset 0 1px 0 rgba(255,255,255,.8);
}
.kpi-3d:hover { transform: translateY(-3px); box-shadow: 0 12px 30px rgba(0,0,0,.12), inset 0 1px 0 rgba(255,255,255,.8); }
.kpi-3d::before { content:''; position:absolute; top:0; left:0; right:0; height:4px; background: linear-gradient(90deg, var(--va-red), #B0040F); }
.kpi-3d .label { font-size: 11px; color: var(--va-text-muted); text-transform: uppercase; letter-spacing: 1.2px; font-weight: 700; }
.kpi-3d .value { font-family: var(--font-head); font-size: 30px; font-weight: 800; color: var(--va-charcoal); margin-top: 6px; line-height: 1; }
.kpi-3d .value.red { color: var(--va-red); }
.kpi-3d .value.green { color: var(--va-success); }
.kpi-3d .delta { font-size: 11.5px; margin-top: 6px; font-weight: 600; }
.kpi-3d .delta.up { color: var(--va-success); }
.kpi-3d .delta.down { color: var(--va-red); }
.kpi-3d .icon-bg { position: absolute; right: -15px; top: -10px; font-size: 80px; opacity: .05; pointer-events: none; }
.kpi-3d .spark { margin-top: 8px; height: 30px; }

/* Insight cards */
.insight-card {
  background: #fff; border-radius: 12px; padding: 14px 16px; margin-bottom: 10px;
  box-shadow: 0 2px 8px rgba(0,0,0,.05); border-left: 4px solid;
  display: flex; gap: 12px; align-items: center;
}
.insight-card.positive { border-left-color: var(--va-success); }
.insight-card.negative { border-left-color: var(--va-red); }
.insight-card.warning  { border-left-color: var(--va-warning); }
.insight-card.critical { border-left-color: var(--va-red); background: #fdecee; }
.insight-card.info     { border-left-color: var(--va-info); }
.insight-card.neutral  { border-left-color: var(--va-gray-3); }
.insight-card .ic { font-size: 28px; flex: 0 0 36px; }
.insight-card .ti { font-weight: 700; font-size: 13.5px; color: var(--va-charcoal); }
.insight-card .ms { font-size: 12px; color: var(--va-text-muted); margin-top: 2px; }
.insight-card.expandable { cursor: pointer; transition: all .2s; position: relative; }
.insight-card.expandable:hover { transform: translateX(4px); box-shadow: 0 4px 14px rgba(0,0,0,.12); }
.insight-card.expandable .chev { position: absolute; right: 14px; top: 50%; transform: translateY(-50%); color: var(--va-gray-4); font-size: 16px; transition: transform .2s; }
.insight-card.expandable.open .chev { transform: translateY(-50%) rotate(90deg); }
.insight-card .body-detail { display: none; margin-top: 12px; padding-top: 12px; border-top: 1px dashed var(--va-border); width: 100%; flex-basis: 100%; font-size: 12.5px; }
.insight-card.open { flex-wrap: wrap; }
.insight-card.open .body-detail { display: block; }
.insight-mini-bar { display:flex; align-items:center; gap:8px; padding:5px 0; }
.insight-mini-bar .nm { flex: 0 0 130px; font-weight:600; font-size:11.5px; }
.insight-mini-bar .br { flex:1; background: var(--va-gray-2); height:14px; border-radius:3px; overflow:hidden; }
.insight-mini-bar .br > div { height:100%; background: linear-gradient(90deg, var(--va-red), #B0040F); }
.insight-mini-bar .vl { flex: 0 0 90px; text-align:right; font-weight:700; font-size:11px; }

/* Treemap-like bars (categorie) */
.tree-cat { display: grid; grid-template-columns: 1fr; gap: 6px; }
.tree-cat .row { display:flex; align-items:center; gap: 10px; }
.tree-cat .name { flex: 0 0 130px; font-size: 12px; font-weight: 600; }
.tree-cat .bar-wrap { flex: 1; background: var(--va-gray-2); border-radius: 4px; height: 22px; overflow: hidden; position: relative; }
.tree-cat .bar { background: linear-gradient(90deg, var(--va-red), #B0040F); height: 100%; transition: width .8s cubic-bezier(.25,.8,.25,1); display: flex; align-items: center; padding: 0 8px; color: #fff; font-weight: 700; font-size: 11px; }
.tree-cat .val { flex: 0 0 90px; text-align: right; font-weight: 700; font-size: 12.5px; }

/* Funnel di conversione */
.funnel { display: flex; flex-direction: column; gap: 4px; }
.funnel .step { background: linear-gradient(90deg, var(--va-red), #B0040F); color: #fff; padding: 10px 14px; border-radius: 6px; font-weight: 700; display: flex; justify-content: space-between; transition: all .3s; }
.funnel .step:hover { transform: scale(1.02); }
.funnel .step.lvl-1 { width: 100%; }
.funnel .step.lvl-2 { width: 88%; align-self: center; opacity: .92; }
.funnel .step.lvl-3 { width: 70%; align-self: center; opacity: .85; }
.funnel .step.lvl-4 { width: 55%; align-self: center; opacity: .78; }
.funnel .step.lvl-5 { width: 38%; align-self: center; opacity: .7; }

/* Heatmap mese */
.heatmap { display: grid; grid-template-columns: repeat(31, 1fr); gap: 2px; }
.heatmap .cell { aspect-ratio: 1; border-radius: 2px; background: var(--va-gray-1); transition: transform .15s; cursor: pointer; }
.heatmap .cell:hover { transform: scale(1.5); z-index: 5; box-shadow: 0 4px 12px rgba(0,0,0,.2); }
.heatmap .cell.l1 { background: #fdcdd1; }
.heatmap .cell.l2 { background: #f49aa1; }
.heatmap .cell.l3 { background: #ec5f6c; }
.heatmap .cell.l4 { background: var(--va-red); }
.heatmap .cell.l5 { background: #B0040F; }

/* ============================================================
   CHAT UI – stile WhatsApp Web
============================================================ */
.wa-shell { display: grid; grid-template-columns: 340px 1fr; height: calc(100vh - 130px); background: #f0f2f5; border-radius: 10px; overflow: hidden; box-shadow: var(--va-shadow-lg); }
@media (max-width: 900px) { .wa-shell { grid-template-columns: 1fr; } .wa-shell.show-chat .wa-side { display: none; } .wa-shell:not(.show-chat) .wa-pane { display: none; } }

.wa-side { background: #fff; border-right: 1px solid #e9edef; display: flex; flex-direction: column; min-height: 0; }
.wa-side-head { background: #f0f2f5; padding: 14px 16px; display: flex; align-items: center; gap: 10px; border-bottom: 1px solid #e9edef; }
.wa-side-head .wa-avatar { width: 38px; height: 38px; border-radius: 50%; background: linear-gradient(135deg, var(--va-red), var(--va-charcoal)); color:#fff; display:flex; align-items:center; justify-content:center; font-weight:700; }
.wa-side-head h3 { margin: 0; font-size: 15px; flex: 1; }
.wa-side-head .wa-side-actions { display: flex; gap: 4px; }
.wa-side-head .wa-side-actions button { background: transparent; border: none; color: #54656f; font-size: 17px; padding: 7px 9px; border-radius: 50%; cursor: pointer; transition: background .15s; }
.wa-side-head .wa-side-actions button:hover { background: rgba(0,0,0,.06); }
.wa-side-search { padding: 8px 12px; background: #fff; border-bottom: 1px solid #e9edef; }
.wa-side-search input { width: 100%; background: #f0f2f5; border: none; outline: none; padding: 9px 14px 9px 38px; border-radius: 22px; font-size: 13px; background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2354656f' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'><circle cx='11' cy='11' r='8'/><line x1='21' y1='21' x2='16.65' y2='16.65'/></svg>"); background-repeat: no-repeat; background-position: 14px center; }
.wa-side-list { flex: 1; overflow-y: auto; min-height: 0; }
.wa-side-list::-webkit-scrollbar { width: 6px; }
.wa-side-list::-webkit-scrollbar-thumb { background: rgba(0,0,0,.15); border-radius: 3px; }

.wa-conv {
  display: flex; gap: 12px; padding: 11px 14px; border-bottom: 1px solid #f0f2f5;
  cursor: pointer; transition: background .12s; align-items: center; min-height: 72px;
}
.wa-conv:hover { background: #f5f6f6; }
.wa-conv.active { background: #f0f2f5; }
.wa-conv .av { width: 49px; height: 49px; flex: 0 0 49px; border-radius: 50%; color: #fff; font-weight: 700; font-size: 17px; display: flex; align-items: center; justify-content: center; }
.wa-conv .av.c0 { background: linear-gradient(135deg, #d4163a, #8b0e23); }
.wa-conv .av.c1 { background: linear-gradient(135deg, #06cf9c, #047857); }
.wa-conv .av.c2 { background: linear-gradient(135deg, #2c7be5, #1d4ed8); }
.wa-conv .av.c3 { background: linear-gradient(135deg, #e29a1a, #92400e); }
.wa-conv .av.c4 { background: linear-gradient(135deg, #9333ea, #6b21a8); }
.wa-conv .av.c5 { background: linear-gradient(135deg, #0891b2, #155e75); }
.wa-conv .body { flex: 1; min-width: 0; }
.wa-conv .row1 { display: flex; justify-content: space-between; align-items: baseline; gap: 8px; margin-bottom: 3px; }
.wa-conv .nm { font-weight: 500; font-size: 15px; color: #111b21; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.wa-conv .ts { font-size: 11.5px; color: #667781; flex: 0 0 auto; white-space: nowrap; }
.wa-conv .ts.unread { color: var(--va-red); font-weight: 700; }
.wa-conv .row2 { display: flex; justify-content: space-between; align-items: center; gap: 8px; }
.wa-conv .last { font-size: 13px; color: #667781; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; flex: 1; line-height: 1.3; }
.wa-conv .last .preview-icon { margin-right: 4px; }
.wa-conv .last.internal-preview { color: #b58900; font-style: italic; }
.wa-conv .badge-unread { background: #25D366; color: #fff; font-size: 11px; font-weight: 700; padding: 2px 7px; border-radius: 12px; min-width: 20px; text-align: center; flex: 0 0 auto; box-shadow: 0 1px 2px rgba(0,0,0,.15); }

.wa-pane { display: flex; flex-direction: column; min-height: 0; background: #efeae2; }
.wa-empty {
  flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center;
  background: #f0f2f5; padding: 40px; text-align: center; color: #667781;
  border-bottom: 6px solid var(--va-red);
}
.wa-empty .ico { font-size: 90px; opacity: .15; margin-bottom: 20px; }
.wa-empty h3 { margin: 0 0 8px; font-weight: 300; font-size: 28px; color: #41525d; }
.wa-empty p { margin: 0; font-size: 13.5px; max-width: 420px; line-height: 1.5; }

/* Sfondi alternativi della chat (selezionabili dall'utente) */
.wa-chat[data-bg="dark"] { background: #0b141a !important; }
.wa-chat[data-bg="dark"] .wa-bubble.received { background: #202c33; color: #e9edef; }
.wa-chat[data-bg="dark"] .wa-bubble.received::before { background: #202c33; }
.wa-chat[data-bg="dark"] .wa-bubble.sent { background: #005c4b; color: #e9edef; }
.wa-chat[data-bg="dark"] .wa-bubble.sent::before { background: #005c4b; }
.wa-chat[data-bg="dark"] .wa-bubble.va-sent { background: linear-gradient(135deg, #5a0007, #8b0e23); color: #fff; }
.wa-chat[data-bg="dark"] .wa-bubble.va-sent::before { background: #5a0007; }
.wa-chat[data-bg="dark"] .wa-bubble .meta { color: rgba(233,237,239,.6); }
.wa-chat[data-bg="dark"] .wa-date-sep { background: rgba(20,30,40,.85); color: #d1d7db; }
.wa-chat[data-bg="dark"] .wa-input { background: #1f2c34; }
.wa-chat[data-bg="dark"] .wa-input .text-wrap { background: #2a3942; }
.wa-chat[data-bg="dark"] .wa-input .text-wrap input { color: #e9edef; }
.wa-chat[data-bg="dark"] .wa-input button.icon-btn { color: #aebac1; }
.wa-chat[data-bg="dark"] .wa-input button.icon-btn:hover { background: rgba(255,255,255,.08); }
.wa-chat[data-bg="dark"] .wa-assigned-bar { background: rgba(20,30,40,.92); color: #d1d7db; border-bottom-color: #233138; }
.wa-chat[data-bg="dark"] .wa-assigned-bar .lbl { color: #aebac1; }
.wa-chat[data-bg="dark"] .wa-assigned-bar .op-chip { background: #2a3942; color: #e9edef; }
.wa-chat[data-bg="dark"]::before { opacity: .04; }

.wa-chat[data-bg="solid"] { background: #f5f5dc !important; }
.wa-chat[data-bg="solid"]::before { display: none; }

.wa-chat[data-bg="ocean"] { background: linear-gradient(160deg, #c5dfe7, #e1efe7) !important; }
.wa-chat[data-bg="ocean"]::before { display: none; }

.wa-chat[data-bg="vision"] {
  background: linear-gradient(160deg, #fde7e9, #fff5d6) !important;
}
.wa-chat[data-bg="vision"]::before {
  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='80' height='80' viewBox='0 0 80 80'><g fill='none' stroke='%23E30613' stroke-width='1.5' opacity='.7'><path d='M40 12 L46 36 L70 40 L46 44 L40 68 L34 44 L10 40 L34 36 Z'/><circle cx='40' cy='40' r='4'/></g></svg>");
  opacity: .12;
}

/* Menu sfondi popup */
.wa-bg-menu { position: absolute; top: 60px; right: 14px; background: #fff; border-radius: 10px; box-shadow: 0 4px 16px rgba(0,0,0,.18); padding: 6px; min-width: 230px; z-index: 50; display: none; }
.wa-bg-menu.show { display: block; animation: waPop .15s ease-out; }
.wa-bg-menu .opt { display: flex; align-items: center; gap: 10px; padding: 8px 10px; cursor: pointer; border-radius: 6px; font-size: 13px; }
.wa-bg-menu .opt:hover { background: #f0f2f5; }
.wa-bg-menu .opt.active { background: var(--va-red-soft); font-weight: 700; }
.wa-bg-menu .opt .swatch { width: 28px; height: 28px; border-radius: 6px; border: 1px solid rgba(0,0,0,.1); flex: 0 0 28px; }
.wa-bg-menu .opt .swatch.bg-default { background: #efeae2; }
.wa-bg-menu .opt .swatch.bg-dark { background: #0b141a; }
.wa-bg-menu .opt .swatch.bg-solid { background: #f5f5dc; }
.wa-bg-menu .opt .swatch.bg-ocean { background: linear-gradient(160deg, #c5dfe7, #e1efe7); }
.wa-bg-menu .opt .swatch.bg-vision { background: linear-gradient(160deg, #fde7e9, #fff5d6); }

.wa-chat { display: flex; flex-direction: column; height: 100%; min-height: 0; background: #efeae2; position: relative; }
/* Sfondo a pattern come WhatsApp */
.wa-chat::before {
  content: ''; position: absolute; inset: 0; pointer-events: none; opacity: .06;
  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='60' height='60' viewBox='0 0 60 60'><path d='M30 5 L35 25 L55 30 L35 35 L30 55 L25 35 L5 30 L25 25 Z' fill='%23000'/><circle cx='15' cy='15' r='2' fill='%23000'/><circle cx='45' cy='45' r='2' fill='%23000'/><path d='M50 10 Q55 15 50 20' stroke='%23000' stroke-width='1' fill='none'/></svg>");
}

.wa-header {
  background: var(--va-charcoal-2); color: #fff;
  padding: 10px 16px; display: flex; align-items: center; gap: 12px;
  border-bottom: 1px solid rgba(0,0,0,.1); z-index: 2; flex: 0 0 auto;
}
.wa-header .wa-avatar { width: 40px; height: 40px; border-radius: 50%; background: var(--va-red); color: #fff; font-weight: 700; display: flex; align-items: center; justify-content: center; flex: 0 0 40px; font-size: 16px; }
.wa-header .wa-info { flex: 1; min-width: 0; cursor: pointer; }
.wa-header .wa-info:hover .wa-name { text-decoration: underline; }
.wa-header .wa-name { font-weight: 700; font-size: 15px; line-height: 1.1; }
.wa-header .wa-name code { background: rgba(255,255,255,.1); padding: 1px 5px; border-radius: 3px; font-size: 10px; margin-left: 6px; }
.wa-header .wa-sub { font-size: 11.5px; opacity: .75; margin-top: 2px; }
.wa-header .wa-sub .online-dot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; background: #25D366; margin-right: 5px; vertical-align: middle; animation: pulseDot 1.6s ease-in-out infinite; }
.wa-header .wa-actions { display: flex; gap: 8px; }
.wa-header .wa-actions button { background: transparent; border: none; color: #fff; padding: 8px; border-radius: 50%; cursor: pointer; font-size: 16px; transition: background .15s; }
.wa-header .wa-actions button:hover { background: rgba(255,255,255,.12); }

.wa-assigned-bar {
  background: rgba(255,255,255,.92); padding: 6px 14px;
  display: flex; align-items: center; gap: 8px; flex-wrap: wrap;
  font-size: 11px; border-bottom: 1px solid var(--va-border); z-index: 1; flex: 0 0 auto;
}
.wa-assigned-bar .lbl { color: var(--va-text-muted); font-weight: 600; }
.wa-assigned-bar .op-chip { display: inline-flex; align-items: center; gap: 5px; padding: 3px 9px; background: var(--va-gray-1); border-radius: 999px; font-size: 11px; font-weight: 600; }
.wa-assigned-bar .op-chip .op-dot { width: 6px; height: 6px; border-radius: 50%; }
.wa-assigned-bar .op-chip.administrator { background: rgba(60,60,59,.10); color: var(--va-charcoal); }
.wa-assigned-bar .op-chip.administrator .op-dot { background: var(--va-charcoal); }
.wa-assigned-bar .op-chip.segreteria { background: rgba(227,6,19,.12); color: var(--va-red); }
.wa-assigned-bar .op-chip.segreteria .op-dot { background: var(--va-red); }
.wa-assigned-bar .op-chip.tecnico { background: rgba(44,123,229,.12); color: var(--va-info); }
.wa-assigned-bar .op-chip.tecnico .op-dot { background: var(--va-info); }
.wa-assigned-bar .op-chip.commerciale { background: rgba(46,158,95,.12); color: var(--va-success); }
.wa-assigned-bar .op-chip.commerciale .op-dot { background: var(--va-success); }
.wa-assigned-bar .op-chip.contabilita { background: rgba(226,154,26,.14); color: var(--va-warning); }
.wa-assigned-bar .op-chip.contabilita .op-dot { background: var(--va-warning); }

.wa-area { flex: 1; overflow-y: auto; padding: 18px 6%; display: flex; flex-direction: column; gap: 4px; position: relative; z-index: 1; min-height: 0; }
.wa-area::-webkit-scrollbar { width: 8px; }
.wa-area::-webkit-scrollbar-thumb { background: rgba(0,0,0,.15); border-radius: 4px; }

.wa-date-sep { align-self: center; background: rgba(225, 245, 254, 0.92); padding: 4px 12px; border-radius: 7px; font-size: 11.5px; font-weight: 500; color: #54656f; box-shadow: 0 1px 0.5px rgba(11,20,26,.13); margin: 12px 0; }

.wa-bubble {
  position: relative;
  max-width: 65%;
  padding: 6px 10px 8px 10px;
  border-radius: 8px;
  box-shadow: 0 1px 0.5px rgba(11,20,26,.13);
  font-size: 14px;
  word-wrap: break-word;
  animation: waPop .2s ease-out;
}
@keyframes waPop { from { opacity:0; transform: translateY(4px); } to { opacity:1; transform: none; } }

.wa-bubble.received { align-self: flex-start; background: #fff; color: #111b21; border-radius: 8px 8px 8px 2px; }
.wa-bubble.received::before {
  content: ''; position: absolute; bottom: 0; left: -7px; width: 8px; height: 13px;
  background: #fff;
  clip-path: polygon(100% 0, 100% 100%, 0 100%);
}

.wa-bubble.sent { align-self: flex-end; background: #d9fdd3; color: #111b21; border-radius: 8px 8px 2px 8px; }
.wa-bubble.sent::before {
  content: ''; position: absolute; bottom: 0; right: -7px; width: 8px; height: 13px;
  background: #d9fdd3;
  clip-path: polygon(0 0, 0 100%, 100% 100%);
}

.wa-bubble.va-sent { background: linear-gradient(135deg, #ffe5e7, #fdcdd1); color: #5a0007; border-radius: 8px 8px 2px 8px; }
.wa-bubble.va-sent::before { background: #fdcdd1; }

.wa-bubble.internal { background: #fff8c5; color: #594c00; border-radius: 8px; border: 1px dashed #d4ac0d; max-width: 70%; align-self: center; }
.wa-bubble.internal::before { display: none; }
.wa-bubble.internal .author { color: #b58900; }
.wa-bubble.internal::after {
  content: '🔒 INTERNO – non visibile al cliente';
  display: block; font-size: 9.5px; letter-spacing: .5px; opacity: .7; margin-top: 4px; font-weight: 700;
}

.wa-bubble.bot { background: linear-gradient(135deg, #2A2A29, #1c1c1b); color: #fff; border-radius: 8px 8px 8px 2px; align-self: flex-start; max-width: 70%; margin-left: 44px; }
.wa-bubble.bot::before { background: #2A2A29; }
.wa-bubble.bot .author { color: rgba(255,255,255,.85); display:flex; align-items:center; gap:6px; font-size:12px; }
.wa-bubble.bot .author::before {
  content: ''; display:inline-block; width:18px; height:18px; border-radius:50%;
  background:#fff url('/static/img/logo-mark.svg') center/72% no-repeat;
  flex:0 0 18px;
}

/* Avatar bot fluttuante a sinistra della bolla */
.wa-bot-avatar {
  position: absolute; left: -42px; bottom: 0;
  width: 36px; height: 36px; border-radius: 50%;
  background: #fff; border: 2px solid var(--va-red);
  box-shadow: 0 2px 8px rgba(227,6,19,.25);
  display:flex; align-items:center; justify-content:center;
  overflow: hidden;
}
.wa-bot-avatar img { width: 75%; height: 75%; object-fit: contain; }
.wa-bubble.bot { position: relative; }
.wa-bubble.bot.first-of-bot { margin-top: 8px; }

/* FAQ Quick Replies (chip cliccabili sotto messaggio bot) */
.wa-quick-replies {
  display: flex; flex-wrap: wrap; gap: 6px; margin-top: 10px;
  padding-top: 10px; border-top: 1px solid rgba(255,255,255,.15);
}
.wa-quick-replies .qr {
  background: rgba(255,255,255,.95); color: var(--va-charcoal);
  padding: 7px 12px; border-radius: 18px; font-size: 12.5px; font-weight: 600;
  cursor: pointer; border: 1px solid transparent;
  transition: all .15s; line-height: 1.3;
  display: inline-flex; align-items: center; gap: 5px;
  max-width: 100%;
}
.wa-quick-replies .qr:hover {
  background: var(--va-red); color: #fff;
  border-color: var(--va-red);
  transform: translateY(-1px);
  box-shadow: 0 4px 10px rgba(227,6,19,.35);
}
.wa-quick-replies .qr-ico { font-size: 14px; flex: 0 0 auto; }
.wa-quick-replies .qr-txt { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: 240px; }

/* FAQ chip pill in dark mode */
.wa-chat[data-bg="dark"] .wa-quick-replies .qr { background: rgba(255,255,255,.92); }

/* Floating FAQ trigger nel input bar */
.wa-input button.faq-btn { position: relative; }
.wa-input button.faq-btn::after {
  content:''; position:absolute; top:4px; right:4px; width:7px; height:7px;
  background: var(--va-red); border-radius:50%; box-shadow: 0 0 0 2px #f0f2f5;
  animation: pulseDot 1.6s ease-in-out infinite;
}
.wa-input button.faq-btn.dismissed::after { display:none; }

/* FAQ overlay panel (apri lista completa) */
.wa-faq-panel {
  position: absolute; bottom: 70px; left: 14px; right: 14px;
  max-height: 60%; background: #fff; border-radius: 12px;
  box-shadow: 0 6px 24px rgba(0,0,0,.18); z-index: 50;
  display: none; flex-direction: column; overflow: hidden;
  border: 1px solid var(--va-border);
}
.wa-faq-panel.show { display: flex; animation: waPop .2s ease-out; }
.wa-faq-panel .head { padding: 12px 16px; background: linear-gradient(135deg, var(--va-red), #b50410); color:#fff; display:flex; align-items:center; gap:10px; }
.wa-faq-panel .head h4 { margin:0; font-size: 14px; flex: 1; }
.wa-faq-panel .head .closer { background: rgba(255,255,255,.15); border:none; color:#fff; width:28px; height:28px; border-radius:50%; cursor:pointer; font-size: 16px; }
.wa-faq-panel .head .closer:hover { background: rgba(255,255,255,.25); }
.wa-faq-panel .body { flex:1; overflow-y:auto; padding: 8px; }
.wa-faq-panel .group-lbl { font-size: 11px; font-weight: 700; color: var(--va-text-muted); padding: 8px 10px 4px; letter-spacing: .8px; text-transform: uppercase; }
.wa-faq-panel .item {
  display:flex; gap:10px; padding: 10px 12px; cursor:pointer;
  border-radius: 8px; align-items: center; transition: background .12s;
}
.wa-faq-panel .item:hover { background: var(--va-red-soft); }
.wa-faq-panel .item .ico { font-size: 18px; flex: 0 0 auto; }
.wa-faq-panel .item .q { font-size: 13px; line-height: 1.4; flex: 1; color: var(--va-charcoal); }

.wa-bubble.system { align-self: center; background: rgba(225, 245, 254, .92); color: #54656f; border-radius: 7px; font-size: 12px; padding: 5px 12px; max-width: 75%; text-align: center; box-shadow: 0 1px 0.5px rgba(11,20,26,.13); }
.wa-bubble.system::before { display: none; }

.wa-bubble .author {
  font-size: 12.5px; font-weight: 700; color: #06cf9c; margin-bottom: 2px;
}
.wa-bubble.received .author { color: #d4163a; }
.wa-bubble .author .role-tag { font-weight: 400; opacity: .7; font-size: 10.5px; margin-left: 4px; }

.wa-bubble .text { white-space: pre-wrap; line-height: 1.4; }
.wa-bubble .meta {
  display: inline-flex; align-items: center; gap: 3px;
  float: right; margin: 6px 0 -4px 8px;
  font-size: 10.5px; color: #667781; line-height: 1;
}
.wa-bubble.sent .meta, .wa-bubble.va-sent .meta { color: rgba(0,0,0,.45); }
.wa-bubble .meta .check { color: #53bdeb; font-weight: 700; }

.wa-bubble .att-img { display: block; max-width: 280px; max-height: 220px; object-fit: cover; border-radius: 6px; margin: -2px -2px 4px -2px; cursor: zoom-in; }
.wa-bubble .att-doc { display: flex; align-items: center; gap: 10px; padding: 9px; background: rgba(0,0,0,.06); border-radius: 6px; margin-bottom: 4px; cursor: pointer; transition: background .15s; text-decoration: none; color: inherit; }
.wa-bubble .att-doc:hover { background: rgba(0,0,0,.10); }
.wa-bubble .att-doc .icon { font-size: 24px; }
.wa-bubble .att-doc .nm { font-weight: 600; font-size: 13px; line-height: 1.2; word-break: break-all; }
.wa-bubble .att-doc .sz { font-size: 11px; color: #667781; margin-top: 1px; }

.wa-input {
  flex: 0 0 auto;
  background: #f0f2f5; padding: 10px 14px;
  display: flex; align-items: center; gap: 8px;
  z-index: 2;
}
.wa-input button.icon-btn { background: transparent; border: none; color: #54656f; font-size: 22px; cursor: pointer; padding: 6px 10px; border-radius: 50%; transition: background .15s; }
.wa-input button.icon-btn:hover { background: rgba(0,0,0,.06); }
.wa-input .text-wrap { flex: 1; background: #fff; border-radius: 22px; padding: 0 14px; display: flex; align-items: center; min-height: 42px; box-shadow: 0 1px 1.5px rgba(11,20,26,.07); }
.wa-input .text-wrap input, .wa-input .text-wrap textarea { flex: 1; border: none; outline: none; font-size: 14px; padding: 10px 0; font-family: inherit; resize: none; background: transparent; }
.wa-input button.send-btn { background: var(--va-red); color: #fff; border: none; width: 44px; height: 44px; border-radius: 50%; cursor: pointer; font-size: 18px; display: flex; align-items: center; justify-content: center; transition: all .15s; box-shadow: 0 4px 10px rgba(227,6,19,.25); }
.wa-input button.send-btn:hover { background: var(--va-red-dark); transform: scale(1.05); }
.wa-input .toggle-internal { display: flex; align-items: center; gap: 6px; padding: 6px 12px; background: #fff; border-radius: 999px; font-size: 11.5px; font-weight: 600; cursor: pointer; transition: all .15s; user-select: none; }
.wa-input .toggle-internal input { width: auto; margin: 0; }
.wa-input .toggle-internal.on { background: #fff8c5; color: #594c00; box-shadow: 0 0 0 1px #d4ac0d; }

.wa-att-preview { padding: 8px 14px; background: #f0f2f5; border-top: 1px solid var(--va-border); flex: 0 0 auto; }
.wa-att-preview .att-card { display: flex; align-items: center; gap: 10px; padding: 8px 12px; background: #fff; border-radius: 8px; box-shadow: 0 1px 2px rgba(0,0,0,.05); }
.wa-att-preview .att-card .icon { font-size: 22px; }
.wa-att-preview .att-card .nm { flex: 1; font-size: 13px; font-weight: 600; }
.wa-att-preview .att-card button { background: transparent; border: none; cursor: pointer; font-size: 18px; color: var(--va-red); }

.wa-internal-toolbar {
  background: #f8f7d6; padding: 6px 14px; border-top: 1px solid #d4ac0d;
  font-size: 11px; color: #594c00; font-weight: 600;
  display: flex; align-items: center; gap: 6px;
  flex: 0 0 auto;
}

/* ============================================================
   CHIAMATE — modal incoming call + in-call
============================================================ */
.call-overlay {
  position: fixed; inset: 0; z-index: 99999;
  background: rgba(15,15,20,.85); backdrop-filter: blur(6px);
  display: flex; align-items: center; justify-content: center;
  animation: callFadeIn .25s ease-out;
}
@keyframes callFadeIn { from { opacity:0; } to { opacity:1; } }
.call-card {
  background: linear-gradient(160deg, #1a1a1c 0%, #2c2c30 60%, #1a1a1c 100%);
  border-radius: 24px;
  padding: 36px 30px 28px;
  max-width: 360px; width: 90%;
  text-align: center;
  box-shadow: 0 30px 80px rgba(0,0,0,.7), 0 0 0 1px rgba(255,255,255,.05) inset;
  color: #fff;
  position: relative;
  overflow: hidden;
}
.call-card::before {
  content: ''; position: absolute; inset: 0;
  background: radial-gradient(circle at 50% 0%, rgba(227,6,19,.25) 0%, transparent 60%);
  pointer-events: none;
}
.call-card .ringing-label {
  position: relative; z-index:1;
  font-size: 11px; letter-spacing: 3px; text-transform: uppercase;
  opacity: .7; font-weight: 600; margin-bottom: 6px;
}
.call-card .channel-tag {
  display: inline-block; padding: 3px 10px; border-radius: 10px;
  background: rgba(227,6,19,.18); color: #ff6b78;
  font-size: 10px; font-weight: 700; letter-spacing: 1px; margin-bottom: 14px;
}
.call-card .caller-avatar {
  width: 110px; height: 110px; border-radius: 50%;
  background: linear-gradient(135deg, var(--va-red), #8b0e23);
  margin: 6px auto 18px;
  display: flex; align-items: center; justify-content: center;
  color: #fff; font-size: 38px; font-weight: 800;
  position: relative; z-index: 1;
  box-shadow: 0 10px 30px rgba(227,6,19,.5), 0 0 0 4px rgba(255,255,255,.05);
  animation: avatarPulse 1.5s ease-in-out infinite;
}
@keyframes avatarPulse {
  0%, 100% { box-shadow: 0 10px 30px rgba(227,6,19,.5), 0 0 0 4px rgba(255,255,255,.05); }
  50%      { box-shadow: 0 10px 30px rgba(227,6,19,.7), 0 0 0 14px rgba(227,6,19,.15); }
}
.call-card .caller-avatar::after {
  content: ''; position: absolute; inset: -8px;
  border: 2px solid rgba(227,6,19,.4); border-radius: 50%;
  animation: ringExpand 1.5s ease-out infinite;
}
@keyframes ringExpand {
  0%   { transform: scale(.7); opacity: 1; }
  100% { transform: scale(1.6); opacity: 0; }
}
.call-card .caller-name {
  font-size: 22px; font-weight: 800; margin-bottom: 4px;
  position: relative; z-index: 1;
}
.call-card .caller-info {
  font-size: 12.5px; opacity: .7; margin-bottom: 22px;
  position: relative; z-index: 1;
}
.call-card .call-actions {
  display: flex; gap: 18px; justify-content: center;
  position: relative; z-index: 1;
}
.call-btn {
  width: 64px; height: 64px; border-radius: 50%;
  border: none; cursor: pointer; font-size: 28px;
  display: flex; align-items: center; justify-content: center;
  transition: transform .15s, box-shadow .15s;
}
.call-btn:hover { transform: scale(1.05); }
.call-btn.answer { background: #25D366; color: #fff; box-shadow: 0 8px 20px rgba(37,211,102,.5); animation: btnPulse 1.2s ease-in-out infinite; }
.call-btn.decline { background: #E30613; color: #fff; box-shadow: 0 8px 20px rgba(227,6,19,.5); }
.call-btn.end { background: #E30613; color: #fff; box-shadow: 0 8px 20px rgba(227,6,19,.5); }
.call-btn.mute { background: rgba(255,255,255,.10); color: #fff; }
.call-btn.mute.on { background: rgba(255,255,255,.30); }
@keyframes btnPulse { 0%, 100% { transform: scale(1); } 50% { transform: scale(1.07); } }

.call-action-label {
  display: block; font-size: 10.5px; letter-spacing: 1px;
  text-transform: uppercase; margin-top: 6px; opacity: .7;
}
.call-action-wrap { display: flex; flex-direction: column; align-items: center; }

/* In-call (answered) */
.call-card.in-call .ringing-label { opacity: 0; }
.call-card.in-call .caller-avatar { animation: none; }
.call-card.in-call .caller-avatar::after { animation: none; opacity: 0; }
.call-card.in-call .caller-avatar { box-shadow: 0 10px 30px rgba(37,211,102,.4), 0 0 0 4px rgba(37,211,102,.2); background: linear-gradient(135deg, #25D366, #128C7E); }
.call-card .call-timer {
  font-size: 20px; font-weight: 700; letter-spacing: 1px;
  color: #25D366; margin: -8px 0 18px;
  font-variant-numeric: tabular-nums;
  position: relative; z-index: 1;
}
.call-card .call-status {
  font-size: 11.5px; color: rgba(255,255,255,.6); margin-bottom: 14px;
  position: relative; z-index: 1;
}

/* Toast/floating "incoming call" mini quando già in-call ringing dovrebbe stare al centro */

/* Dial button nella chat header */
.wa-call-btn {
  background: rgba(255,255,255,.10);
  border: none; color: #fff;
  width: 36px; height: 36px; border-radius: 50%;
  cursor: pointer; font-size: 16px;
  display: flex; align-items: center; justify-content: center;
  transition: background .15s;
  margin-right: 4px;
}
.wa-call-btn:hover { background: rgba(255,255,255,.20); }
.wa-call-btn.calling {
  background: #25D366;
  animation: callDialPulse 1.2s ease-in-out infinite;
}
@keyframes callDialPulse {
  0%, 100% { box-shadow: 0 0 0 0 rgba(37,211,102,.5); }
  50%      { box-shadow: 0 0 0 8px rgba(37,211,102,0); }
}

/* ---- Toast ---- */
.va-toasts { position: fixed; bottom: 20px; right: 20px; z-index: 1100; display:flex; flex-direction: column; gap:8px; }
.va-toast { background: var(--va-charcoal); color:#fff; padding: 12px 16px; border-radius: 8px; box-shadow: var(--va-shadow-lg); font-weight:500; min-width: 220px; max-width: 360px; animation: slidein .25s ease; }
.va-toast.success { background: var(--va-success); }
.va-toast.error   { background: var(--va-red); }
.va-toast.info    { background: var(--va-info); }
@keyframes slidein { from { transform: translateX(20px); opacity:0; } to { transform: none; opacity:1; } }

/* ---- Calendar ---- */
.va-cal { display: grid; grid-template-columns: repeat(7, 1fr); gap: 4px; }
.va-cal .cell { background: #fff; border: 1px solid var(--va-border); border-radius: 6px; min-height: 100px; padding: 6px; font-size: 12px; }
.va-cal .cell.head { background: var(--va-charcoal); color:#fff; min-height: 32px; text-align:center; padding: 8px 0; font-weight:700; }
.va-cal .cell.outside { background: var(--va-gray-1); color: var(--va-gray-3); }
.va-cal .cell .d { font-weight:700; color: var(--va-charcoal); }
.va-cal .cell .ev { background: var(--va-red-soft); color: var(--va-red); padding: 2px 6px; border-radius: 4px; margin-top:3px; font-weight:600; font-size:11px; cursor:pointer; }
.va-cal .cell .ev.tech { background: #e0ebfa; color: var(--va-info); }
.va-cal .cell .ev.done { background: #e3f6ec; color: var(--va-success); }

/* ---- Timeline ---- */
.timeline { border-left: 2px solid var(--va-gray-2); padding-left: 14px; }
.timeline .item { position: relative; padding-bottom: 14px; }
.timeline .item:before { content:''; position: absolute; left:-21px; top:4px; width: 12px; height:12px; border-radius:50%; background: var(--va-red); border: 2px solid #fff; }

/* ---- Login ---- */
.login-wrap { min-height: 100vh; display:flex; align-items:center; justify-content:center; padding: 20px;
  background: linear-gradient(135deg, #1c1c1b 0%, var(--va-charcoal-2) 50%, #1c1c1b 100%);
  position: relative; overflow: hidden;
}
.login-wrap:before { content:''; position:absolute; inset:0; background:
  radial-gradient(circle at 80% 20%, rgba(227,6,19,.12), transparent 40%),
  radial-gradient(circle at 20% 80%, rgba(227,6,19,.08), transparent 40%);
  pointer-events:none;
}
.login-waves { position:absolute; inset:0; width:100%; height:100%; pointer-events:none; z-index:0; }
.login-card { background: #fff; border-radius: 16px; padding: 38px 36px; width: 100%; max-width: 420px; box-shadow: 0 20px 60px rgba(0,0,0,.45), 0 0 0 1px rgba(255,255,255,.05); position:relative; z-index:1; }
.login-card .logo { display:flex; justify-content:center; margin-bottom: 18px; }
.login-card .logo img { max-width: 100%; height: 50px; }
.login-card h1 { text-align:center; font-size: 22px; margin-bottom: 4px; }
.login-card .subtitle { text-align:center; color: var(--va-text-muted); margin-bottom: 24px; font-size: 13px; }

/* ---- Tablet specific (legacy fallback; tablet.html ha override completo) ---- */
.tablet-screen { background: var(--va-bg); border-radius: 18px; min-height: 760px; overflow:hidden; box-shadow: inset 0 0 0 1px rgba(255,255,255,.04); }
.tablet-bar { background: #fff; padding: 14px 20px; display:flex; align-items:center; gap:14px; border-bottom: 1px solid var(--va-border); }
.tablet-bar .logo svg, .tablet-bar .logo img { height: 32px; }

/* ---- Public quote / payment ---- */
.public-wrap { min-height: 100vh; background: var(--va-bg); padding: 22px 16px 40px; }
.public-card { max-width: 820px; margin: 0 auto 18px; background:#fff; border-radius: 14px; box-shadow: var(--va-shadow); padding: 28px; }
.public-header { background: var(--va-charcoal-2); color:#fff; padding: 22px 28px; border-radius: 14px; margin-bottom: 18px; max-width: 820px; margin-left:auto; margin-right:auto; display:flex; align-items:center; gap:16px; }
.public-header .logo svg { height: 38px; filter: brightness(2.2) contrast(.9); }

/* ---- Misc ---- */
.muted { color: var(--va-text-muted); font-size: 12px; }
.hl { color: var(--va-red); font-weight: 700; }
.hidden { display:none !important; }
.flex { display:flex; }
.flex.gap { gap:10px; }
.flex.between { justify-content:space-between; }
.flex.center { align-items:center; }
.text-right { text-align:right; }
.scroll-x { overflow-x:auto; }

/* ---- Search bar ---- */
.search-row { display:flex; gap:10px; flex-wrap:wrap; margin-bottom: 14px; }
.search-row input, .search-row select { padding: 8px 12px; border:1px solid var(--va-border); border-radius:8px; min-width:170px; font-size:13px; }

/* ---- Privacy banner ---- */
.gdpr-banner { background: var(--va-red-soft); border: 1px solid #f5c0c5; padding: 10px 14px; border-radius: 8px; font-size: 12.5px; color: var(--va-charcoal); margin-bottom: 10px; }
.gdpr-banner a { color: var(--va-red); }

/* ---- OTP boxes ---- */
.otp-input { display:flex; gap:8px; justify-content:center; }
.otp-input input { width: 44px; height: 54px; text-align:center; font-size: 24px; font-weight:700; border:1px solid var(--va-border); border-radius: 8px; }
.otp-input input:focus { border-color: var(--va-red); outline:none; box-shadow:0 0 0 3px rgba(227,6,19,.12); }